Yes! We are open for in-store pick-up and floral deliveries. The best way to place your pick-up or delivery order is on our website. For questions, you can contact us by email at bayareaflowermarket@gmail.com, text us, or leave a voice mail at (415) 720-7352.
Our business hours are as posted on top of this page. The shop will be closed on the following holidays: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day.

Can I pick up a floral order at your flower shop?  

Yes, Please place your order online, pick the desired date, time, and pick-up location near San Francisco or Albany, and we will have your floral gift ready to be picked up.

Where do you deliver? and what is the delivery fee?

We deliver in most cities within 50 miles of San Francisco. The delivery fees are based on delivery distance from our shop near San Francisco. 
To find out the availability of delivery to your city, please add your products to the shopping cart, and enter your zip code and address at the checkout point. You will see the availability of delivery and the associated fees for your location on the right panel. 

What flowers are available…?

All the cut flowers and plants displayed on our website are available. If we are sold out of a product you purchased online, we will reach out to you by phone or email. If we do not have the flower desired online, we do not carry that flower variety. The availability of flowers and plants will be updated on the website as soon as new shipments arrive from the nurseries and flower growers. 

I am looking for a particular flower or plant variety, What flowers and plants do you offer?

Our offering is limited to the flowers and plants displayed on our website. Unfortunately, We are not able to provide you with a flower variety that is not shown on our website.

Can I choose the date and time of delivery…?

Delivery dates and delivery windows are available for your choosing. If a delivery date or time slot is not available, it’s because we have reached our delivery capacity for that particular date or particular delivery window.

Can I get a same-day delivery or pick-up…?

Yes, we provide same-day delivery Monday – Saturday near San Francisco and East Bay. The cutoff time for same-day delivery is 10 AM Pacific time, and the cutoff time for same-day pick-up is noon Pacific time. Same-day delivery will not be available if outside our operating hours, or if we reach our production capacity.

Can I change my pick-up order to be delivered instead?

Yes, we can have your pick-up order delivered with a minimum purchase of $500 and 24 hours advance notice. Please contact us by email at bayareaflowermarket@gmail.com or text or call us at (415) 720-7352. Delivery fees will apply. 

What if the recipient is not there?

We will deliver the flowers, if no one is home, flowers will be porched and a courtesy call will be made to the recipient to notify them of the flowers porched. If no one answers the phone call, we will leave a message. If the phone number is not provided, the flowers will be porched only. Please include the recipient’s number when placing your order so we can communicate with the recipient if the flowers are porched.

My delivery is going to a business…

To guarantee the successful delivery of your floral order, please indicate any special delivery details including business hours at the delivery address in the delivery instruction field at the checkout. Alternatively, you can send us any special request by email, we will do our best to accommodate.

Was my order delivered?

We will ask for your email address when you place your order. This email will be used to send you an order confirmation and a delivery confirmation. A delivery confirmation email will be sent to your inbox after successful delivery, We recommend checking the spam folder also, as some delivery confirmations might be filtered to this folder.

What is the best way to contact customer service?

The best way to contact us is by email at bayareaflowermarket@gmail.com, You can also text us or leave a voice mail at (415) 720-7352 and our customer service will respond to your questions during our business hours.

Can I schedule a delivery a few days or weeks in advance?

Yes! We accept orders up to 30 days in advance. Just choose your favorite flowers on our website and then select the desired date.

Can I Change or Cancel My Order?

Yes, To make any changes to your order or cancel your order, please email us at bayareaflowermarket@gmail.com, You can also text us or leave a voice mail at (415) 720-7352 and our team will get back to you during our business hours. 

Will you substitute a flower or container if it’s out of stock?

Very rarely, substitutions of flowers or containers are necessary due to weather, seasonality & market conditions which may affect availability. If this is the case with your purchase we will reach out to you by phone/text or email